Rooobet Terms & Conditions — explained in plain English

These Terms and Conditions ("Terms") constitute a legal agreement between the rooobet platform ("we", "us", "rooobet") and the user ("you", "member"). By accessing the rooobet.bet website or its associated mobile application, you automatically agree to these Terms.

Rooobet is an internationally licensed online gaming service provider. We offer Sports Betting, Live Casino, and other entertainment gaming services to users in Bangladesh and across South Asia.

• These terms are governed by the laws of Bangladesh and applicable international regulations.
• You must be at least 18 years old to use this service. Accounts may be suspended if age verification fails.
• Each person may hold only one account. Multiple accounts are strictly prohibited.
• The platform is available in Bengali and English. In the event of a dispute, the English version shall take precedence.
• rooobet reserves the right to update these terms at any time. Users will be notified by email at least 7 days before changes take effect.

Accurate information is required to create an account on rooobet. Accounts registered with false or incorrect details will be terminated and any balance may be forfeited. Providing your correct name, phone number, and date of birth is mandatory.

• The mobile number provided at registration must remain active, as OTP verification is required.
• KYC (identity verification) may be required before your first withdrawal.
• Only one account per person is permitted. Multiple accounts from the same device or IP address will be flagged as suspicious.
• Keeping your account password secure is your responsibility. Sharing it with anyone is strictly prohibited.
• If suspicious login activity is detected, rooobet may temporarily suspend the account without delay.

Rooobet offers welcome bonuses, reload offers, cashback, and special tournament prizes from time to time. Each offer has its own terms, which should be read carefully before claiming.

• Bonus balance cannot be withdrawn directly — funds become withdrawable only after wagering requirements are met.
• Only one bonus applies per deposit unless a specific promotion states otherwise.
• If promotional offer abuse is detected, the bonus and any associated winnings will be voided.
• Bonus wagering does not count on certain games, including some live games and specific slots.

Rooobet supports bKash, Nagad, Rocket, USDT (TRC-20), and bank transfer. No platform fee is charged on deposits. Standard payment network charges may apply to withdrawals.

• Minimum deposit is ৳300 (bKash/Nagad) and minimum withdrawal is ৳300.
• Withdrawals are typically processed within 15–30 minutes, though delays may occur if KYC verification is incomplete.
• Withdrawals can only be processed through the same method used to deposit — if you deposited via bKash, your withdrawal will go back to bKash.
• Large withdrawals (generally above ৳50,000) may require additional verification.
• Any transaction suspected of fraud or money laundering may be frozen and reported to the relevant authorities.

Rooobet operates across multiple gaming categories including Sports Betting, Live Casino, slots, and fishing games. Each category has its own rules, available on the respective game page.

• Once a bet is confirmed, it cannot be changed or cancelled — a cash-out option may be available in some cases.
• If an event is cancelled or incomplete, the stake for the related bet will be refunded.
• rooobet reserves the right to change odds. Any odds changes will not apply to bets that have already been confirmed.
• A maximum win limit per event applies and varies based on VIP level and game type.
• rooobet is not liable for losses resulting from live streaming delays or data latency.
• Bets placed at incorrect odds due to a system error may be voided.

Any of the following activities will result in immediate account closure, balance forfeiture, and legal action where necessary.

• Money laundering or system manipulation by exploiting bonus terms.
• Creating multiple accounts to claim bonuses.
• Placing bets automatically using computer scripts or bots.
• Unauthorized access to another user's account.
• Exploiting platform vulnerabilities or bugs.
• Attempting to pass KYC verification using fraudulent identity documents.

Rooobet reserves the right to suspend or permanently close accounts under the circumstances listed below. Users may also close their own accounts at any time.

• Any breach of these Terms may result in immediate account closure without prior notice.
• Withdrawals may be suspended after a certain period if KYC verification has not been completed.
• Accounts will become dormant after an extended period of inactivity (12 months).
• Self-exclusion requests will take effect within 24 hours of receipt.
• If an account is closed with a remaining balance, the right to withdraw those funds is retained.

Rooobet takes your personal data seriously. We use SSL 256-bit encryption, and your information is never sold to third parties. Read our Privacy Policy for full details.

• Information provided during registration is used for account verification and payment processing.
• Information may be disclosed to government authorities where required by law.
• You may request deletion of your data, though KYC information will be retained for a legally required period.
• Cookie data is used to help improve the website.

Rooobet is an entertainment platform. While we strive to deliver the highest quality service, some matters fall outside our control.

• rooobet is not liable for any bets or game losses resulting from internet disconnection.
• rooobet is not responsible for delays caused by technical issues on the part of third-party payment providers.
• Users will not be compensated for temporary service downtime due to scheduled maintenance.
• rooobet is not liable for any financial losses resulting from betting — this platform is intended for entertainment purposes.

Rooobet reserves the right to update these Terms at any time. For significant changes, users will be notified by email or on the platform at least 7 days in advance. Continued use of the service after any update constitutes acceptance of the revised Terms.

• For any complaints, please contact us first via live chat or at support@rooobet.bet.
• General complaints are resolved within 48 hours, and complex cases within 14 business days.
• International arbitration may be used to assist in resolving disputes.
• These Terms are governed by international gaming law.