Rooobet FAQ — your questions answered, right here

The withdrawal process is straightforward. Here are the steps:

1. Log in and go to the "Wallet" or "Withdraw" section.
2. Choose your withdrawal method (bKash, Nagad, Rocket, USDT, or Bank).
3. Enter the amount — minimum withdrawal starts from ৳500.
4. Click the "Confirm" button.

Duration: bKash & Nagadtypically at 15–30 minutes। Rocket— 30–60 minutes. Requests made after midnight or on weekends may take a little longer. For your first withdrawal exceeding ৳50,000, identity verification (KYC) is required, which may take an additional 2–4 hours. USDT Withdrawals are typically processed within 1–2 hours.

An accumulator (also called a parlay or multi bet) is a single bet that combines 2 or more match outcomes. You win only if all selections are correct — and since the odds multiply together, the potential payout can be substantial.

Steps to place an accumulator on rooobet:

1. Go to the Sports section, select your preferred bet for the first match — it will be added to your bet slip.
2. Repeat the same process to add bets from a second, third match, and so on.
3. The "Accumulator" or "Multi" option will appear automatically at the bottom of the betslip.
4. Enter the amount — the total potential payout will be calculated instantly.
5. Click the "Confirm Bet" button.

Maximum 15 selections can be placed in an accumulator. If a match is abandoned, it counts as odds of 1.0 and the remaining selections stand.

By default on rooobet, Decimal Odds is used — for example 2.50, 1.80. It's easy to understand:

Source: Winnings = Stake × Odds

Example: You place a ৳1,000 bet at odds of 2.50. If you win, you receive = ৳1,000 × 2.50 = ৳2,500 (including the original stake).

The higher the odds, the lower the chance of winning — but the bigger the reward. Odds 2.00 means equal probability — this is called even money. Odds 1.50 This means that team has a higher chance of winning, but the payout is lower.

You can also go to Account Settings to Fractional or American You can also switch the format.

Yes, rooobet gives you two options:

1. Cooling-Off Period: You can temporarily deactivate your account for anywhere between 48 hours and 30 days. To do so — go to Account Settings → Responsible Gaming → select Cooling-Off.

2. Permanent Deactivation (Self-Exclusion): To fully close your account for a period of 3 months to 5 years support@rooobet.bet— send an email with the subject line "Self-Exclusion Request".

3. Permanently Deleting Your Account: You'll need to contact support for this as well. Keep in mind — if you have a remaining balance, withdraw it first. Once the account is deleted, it cannot be recovered.

rooobet supports multiple languages. The currently available languages are: Bengali, English, Hindi, Chinese And more.

Two ways to change your language:

Without logging in: Click the flag icon or the "Language" button in the top-right corner of the website and select your preferred language — it takes effect immediately.

After logging in: Account Settings → Profile → Display Language → Select your preference → Save. This setting will be remembered on your next login as well.

On the mobile app, you can change the language the same way through the Settings menu.

rooobet places the highest priority on the security of user data and funds. Security measures in detail:

Data Protection: Your Details SSL 256-bit Encryptionsecured with — the same standard used in banking systems. Your information is never sold or shared with any third party.

Fund Security: Your balance is held separately from the company's operational funds. As a licensed operator, we are required to maintain designated reserves.

Account Security: Two-factor authentication (2FA), OTP login, automatic session timeout, and unusual login detection are all active.

If you notice any suspicious activity, contact support immediately — all reports are investigated within 24 hours.